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businessresponsibility to employees目录 hyperlink \l ”_toc” 1. employee safety 员工安全 pageref _toc \h 22. proper treatment by other employees 员工间的相处问题 pageref _toc \h 3? diversity 多样『性』 pageref _toc \h 3? prevention of sexual haras*ent 防止『性』『骚』扰 pageref _toc \h 5? equal opportunity 平等的机会 pageref _toc \h 63. how firms ensure responsibility toward employees 公司如何确保对员工负责 pageref _toc \h 7? code of responsibility 责任守则 pageref _toc \h 7? grievance policy 申诉政策 pageref _toc \h 84 conflict with employee layoffs
员工裁员的冲突 pageref _toc \h 9firms also have a responsibility to their employees to ensure their safety, proper treatment by other employees, and equal opportunity.公司有责任确保员工们的安全，对其他员工的适当待遇和相同平等的机会。employee safety 员工安全firms ensure that the workplace is safe for employees by closely monitoring the production process. some obvious safety precautions are to check machinery and equipment for proper working conditions, require safety glasses or any other equipment that can prevent injury, and emphasize any special safety precautions in training seminars.公司通过密切监控生产过程的方法来确保工作场所对于员工来说是安全的。公司需要采取一些明显的安全预防措施来保证员工的安全，比如检查机器和设备的正常工作条件；要求安全眼镜或任何其他可以防止伤害的设备；在培训研讨会上强调任何特殊的安全预防措施。firms that create a safe working environment prevent injuries and improve the morale of their employees. many firms now identify workplace safety as one of their main goals. dow chemical pany has adopted a pledge of no accidents and no injuries to its employees. levi strauss & co. imposes safety guidelines not only on its u.s. facilities but also on the asian factories where some of its clothes are made. starbucks coffee pany has developed a code of conduct in an attempt to improve the quality of life of its employees in coffee-producing countries.创造安全工作环境的公司可以防止员工受工伤，以此提高员工士气。许多公司现在将工作场所安全作为他们的主要目标之一。陶氏化学公司承诺不会在工作中发生事故，也不会对员工造成伤害。利瓦伊·施特劳斯公司(levi strauss & co.)不仅在美国，还在亚洲的工厂的一些服装生产基地实施安全指导方针。星巴克咖啡公司(starbucks coffee pany)制定了一套行为准则，旨在改善其咖啡盛产地里员工的生活质量。owners of a firm recognize that the firm will incur costs in meeting responsibilities such as employee safety. the firm’s efforts to provide a safe working environment represent a necessary cost of doing business. 公司所有者认识到公司在履行员工安全等职责时会产生成本。但是，公司努力给员工提供一个安全的工作环境是做生意的必要成本。proper treatment by other employees 员工间的相处问题firms are responsible for ensuring that employees are treated properly by other employees. two key issues concerning the treatment of employees are diversity and the prevention of *ual haras*ent, which are discussed next.公司有责任确保员工受到其他员工的恰当对待。关于对待雇员的两个关键问题分别是“多样『性』”和“防止『性』『骚』扰”，下面将讨论这两个问题。diversity 多样『性』in recent years, the workforce has bee much more diverse. more women have entered the job market, and more minorities now have the necessary skills and education to qualify for high-level jobs. exhibit 2.3 shows the proportions of various job categories held by women, african americans, and hispanics. 近年来，劳动力人群变得更加多样化。越来越多的『妇』女进入就业市场，越来越多的少数民族现在具备了胜任高级职位的必要技能和教育。表2.3显示了女『性』、非裔美国人和拉美裔人所从事的各种工作类别的比例。diversity issues are not restricted to gender and race. employees may e from pletely different backgrounds and have different beliefs, which could lead to conflict in the workplace. 多样『性』问题从来不只是局限于『性』别和种族。员工可能来自完全不同的背景和不同的信仰，这些都可能导致在工作场合中发生冲突。for example, some employees may have strong political beliefs, which could cause friction with others who do not share those beliefs, even if their work assignments are unrelated to politics. in addition, some employees may be much older than others, which may lead to opposing views about issues in or outside the workplace. many firms attempt to integrate employees with various backgrounds so that they learn to work with each other toward mon goals of the firm even if they have differing views on issues outside the workplace. many firms have responded to the increased diversity among employees by offering diversity seminars, which inform employees about cultural diversity. such information can help employees recognize that certain statements or behavior may be offensive to other employees.例如，一些员工可能有很强的政治信念，这可能会与那些不认同这些信念的人产生摩擦，即使他们的工作任务与政治无关。又例如，一些员工的年龄阶段不同，这可能导致他们在工作场所内外产生反对意见。许多公司试图将不同背景的员工融合在一起，这样他们就能学会为了公司的共同目标而相互合作，即使他们对工作之外的问题有不同的看法。也有许多公司通过举办多元化研讨会来回应员工日益增加的多样『性』，让员工了解文化的多样『性』。这些信息可以帮助员工认识到某些言论或行为可能会冒犯其他员工。based on a recent survey by the society for human resource management, 73 percent of firms integrate diversity initiatives into key business practices for employees in substantially different groups. in addition, 85 percent of all firms integrate diversity initiatives into key business practices for employees of various racial backgrounds. the following statement from a recent annual report of general motors reflects the efforts that have been made by many firms to encourage diversity:根据美国人力资源管理学会最近的一项调查显示，73%的公司将多元化举措融入到针对不同群体员工的关键商业实践中。此外，85%的公司将多元化举措纳入不同种族背景的员工的关键业务实践中。以下是通用汽车公司最近一份年度报告中的声明，反映了许多公司为鼓励多也
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